How to Prepare for Your First Visit to a Doctor's Office in Portugal

Mar 23, 2025By Dr. Antunes

DA

Understanding the Healthcare System in Portugal

When preparing for your first visit to a doctor's office in Portugal, it's crucial to familiarize yourself with the country's healthcare system. Portugal offers both public and private healthcare options. The public system, Serviço Nacional de Saúde (SNS), provides services at a reduced cost but may have long waiting times. Private healthcare is generally faster but comes at a higher cost. Ensure you understand which system you will be using and any associated costs.

portugal healthcare

Gathering Necessary Documentation

Before your appointment, gather all necessary documentation. If you are using the public system, you will need your SNS number, which is issued to residents. Non-residents or tourists should ensure they have private health insurance or a European Health Insurance Card (EHIC) if they are EU citizens. Additionally, bring identification documents like a passport or residence card. Having these documents ready will streamline your check-in process.

Booking an Appointment

Appointments can be booked online, over the phone, or in person. Public health centers may have longer waiting periods, so it's advisable to book well in advance. If you are opting for private care, you may find more flexibility with appointment scheduling. Be sure to specify if you need an English-speaking doctor to avoid language barriers.

doctor appointment

Preparing for the Consultation

To make the most of your consultation, prepare a list of symptoms, medical history, and any medications you are currently taking. This information will help the doctor provide a more accurate diagnosis and treatment plan. It's also helpful to jot down any questions or concerns you might have about your health to ensure all topics are covered during your visit.

Arriving at the Doctor’s Office

On the day of your appointment, arrive early to allow time for any administrative procedures. Check in at the reception and provide your documentation. If there are any forms to fill out, complete them while waiting for your turn. Most offices have comfortable waiting areas and may offer amenities like Wi-Fi or reading materials.

clinic waiting room

Understanding the Consultation Process

During the consultation, the doctor will review your symptoms and medical history. They may conduct a physical examination or request further tests if needed. Feel free to ask questions or request clarification on anything you don't understand. It’s important to communicate openly to receive the best care possible.

Follow-Up and Prescriptions

After the consultation, the doctor may prescribe medication or recommend follow-up visits. In Portugal, prescriptions can be filled at local pharmacies, where pharmacists can also provide additional advice on medication use. Keep a copy of your prescription and any medical records for future reference.

Utilizing Additional Healthcare Services

If further testing or specialist care is required, the doctor will provide referrals. Portugal has a range of specialists and diagnostic centers that can accommodate various health needs. Make sure to inquire about any additional costs or procedures involved with these services.

By understanding these key elements, you can ensure a smooth and stress-free first visit to a doctor's office in Portugal.